Weather & Big Lou's Policies - Big Lou's Bouncies

Tampa Bounce Houses

Your Large Event Specialists

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Weather and Privacy Policies

Thank for visiting Biglousbouncies.com We are grateful for the fact that you are taking the time to browse the products and services of our company.

Big Lou's Bouncies is a family owned bounce house and water slide company located in Brandon, Florida.
 


Our Mission: To provide high quality products that combine top notch service with value pricing, while establishing a successful long lasting relationship with our clients. We will constantly strive to meet or exceed our customers needs and expectations of service and selection.
 


With Big Lou's Bouncies you won't find any nylon bouncers, Only commercial grade equipment. You also won't find any 10-year-old duct taped, smelly bouncers. We rent only the most colorful and beautiful bounce houses in the industry! 

 When we inflate your unit, our goal is for you and your kids to say Wow!! We really want you to be thrilled.
We rent Bounce houses and Water slides some with bounce areas, slides, climbing features, basketball hoops and popup obstacles for hours of bouncing and sliding fun!

 


Big Lou's Bouncies Weather Policy

It's Raining or it may rain Now what?

We Have it pretty good here in Florida, and we have great bouncing and sliding weather most of the year but every once in a while it will rain on party day.

If there is scattered rain in the area, we will be in contact with you 24 hours prior to plan our options. If you decide to go ahead with the party as planned, we will deliver and setup.

If you decide to cancel our delivery, 24 hours in advance because of weather, we will work with you. We can reschedule and offer a rain check on your deposit that is good for 60 days. Please keep in mind, All deposits at the time of check-out are non refundable so it is important that you reschedule in a timely manner.
NOTE: If we deliver and set up, and it rains there are no Rainchecks, Refunds or Discounts. When we deliver, we are already commited with labor costs, fuel etc.. So if you would like to cancel, let us know 24 hours in advance.

 

What happens if it is windy?

We use heavy duty steel stakes 24' when securing our units however the Wind can be extremely powerful.
If the wind starts blowing the tops of the trees and looks to be gusting 20 mph or more, go ahead and get the kids out and deflate the unit for a while.
If you are unsure please don't hesitate to call us (813)404-6744.

Please use common sense, our 20 foot slides are more affected by wind than our smaller bounce houses and combo units. Have the supervising adult keep an eye on the stakes and use good judgment when unexpected weather comes up. Again please don't hesitate to call if you are unsure. (813)404-6744.

 All of us here at Big Lou's Bouncies takes the safety of you and your guests very seriously and please believe us when we say wind can be extremely powerful. If The wind starts blowing in excess of 20 mph, deflate the unit and get the kids out. When the wind lets up make sure the stakes anchoring the unit are as secure as they were at setup, turn the blower back on, and let the kids start having fun again.

Gum, Candy, Food, Sticky Substances, Hair dyes, soap and Silly Silly String
None of these substances are allowed when using our equipment, All can and will cause permenant damage and we do charge for damage done or cleaning needed because of these substances. At the Minimum charge for cleaning is $150.00 and cost's could climb to the cost of a new unit depending on damage done.

Park Rentals and Public Venues
We do a lot of park and public venues, we do have an extra fee for this service. The reason is that we run a seperate truck from our regular delivery trucks to ensure you event is picked up in a tighter window of time. Because we are licensed and inusred and the preferred vendor for county and city municiaplities we can set up at any school or park. Contact us for more info.


 


Big Lou's Bouncies Privacy Policy

We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also the safety of any information you provide us. We use the same online security systems as some of the Large companies such as Amazon, Wal-mart, Sams club and the like.

Your Safety and Security are Important To Us

What will you do with my personal information?

We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Big Lou's Bouncies LLC. is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.

We only use your e-mail address and, any other information you elect to provide us to better serve you. We strive to keep you informed about changes in our site. We inform you of party and rental ideas, suggestions, or new products and special pricing only available to our customers and newsletter members. We also send discounts and deals for repeat customers. You can rest assured that your information is safe with us. We look forward to serving you.
 

Privacy Policy Statement:
Big Lou's Bouncies LLC
Web address: www.biglousbouncies.com
Our postal address is:
1006 W Brandon Blvd, Brandon Florida 33511
We can be reached via e-mail at biglousbouncies@gmail.com or you can reach us by telephone at
(813)404-6744

For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line. We do not re-sell information to any other company.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Is it safe to use my credit card or debit card online?

Yes it is. Ordering online with www.biglousbouncies.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server in the address bar you will see https and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.biglousbouncies.com


What Makes Ordering online with Big Lou's Safe?

Technology is secure and stable: The software we use on our Online Ordering system contains (SSL) and is the standard for this industry. All of the major browsers support it and promote how well it works on their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax.

All the Large Companies are using the same software: Companies like Apple, Wal-Mart, Amazon, Verizon etc. are using the same software. They have millions of customers who shop online safely without experiencing credit card fraud. Since we started in 2006, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here at Big Lou's Bouncies to ensure your safety.